Participants learn how to design and execute interventions that work. Although many organizations have some incident investigation process in place to learn from past mistakes, it is often difficult to translate the findings to effective changes. When we conclude our analysis with “we should pay more attention to this next time”, we shouldn’t be surprised that a similar event will happen again. Making changes to the way we work is challenging, especially when it requires changes in our behavior that need to stick. This course will provide the participants with techniques based on psychological research that will make your interventions more effective.