Participants will explore the concept of resilience and learn practical strategies for implementing its ideas into their organization. No matter how hard we try, we can never foresee all risks that will challenge our operations. No procedure can be written that captures every eventuality and from time to time, things will happen to us that we wouldn’t have imagined to be possible beforehand. The concept of resilience embraces this truth and encourages organizations to harness themselves using flexibility and human adaptability. In this course, participants learn the skills to translate these ideas into practice.